Host Status Window

Opening the Host Status Window

This page is for anyone at a workstation, or in a remote session on it, who needs to see the state of the Remotle host. No administrator rights are needed.

Open it

Windows
Linux

Open the Start menu.
Open Computle, Computle (Remotle) Host.

Typing Computle in Start menu search also finds it.

The window refreshes every 2 seconds while it is open, so a service that starts or a licence that is re-checked shows without reopening it.

Only one copy opens at a time. Opening it again brings the open window to the front.

There is no status window on Linux. The same facts are in two status files and the service manager:

systemctl status computle-hostd computle-host-updated computle-enrolment
cat /var/lib/computle/broker.status
cat /var/lib/computle/license.status
cat /usr/lib/computle-host/VERSION

A terminal: the three host units active (running), broker.status and license.status each printing 1, and the VERSION file printing 2026-10-11-2304.

File	First character	Meaning
`broker.status`	`1`	Registered with the connection service
	anything else	Not registered. The rest of the line says why.
`license.status`	`1`	Licence valid
	`2`	Licence valid offline, within the 24-hour grace period
	`3`	Licence not valid. Connections are refused.

Buttons

Button	Action
Copy details	Copies the whole window as text to the clipboard: computer, version, the banner, and every line of every section. Paste it into a support ticket.
Open logs	Opens `C:\ProgramData\Computle\Remotle\Logs` in File Explorer. The folder is empty unless local logging is on; see Host Logs.
Close	Closes the window.

Copied details look like this:

Computle (Remotle) Host
Computer: ARCH-WS-01
Version: 2026-10-11-2304
Status: Ready for connections

Licence
  Status: Valid
  Expires: 25 Oct 2027, 00:00
  Last validated: 16 Oct 2026, 09:12
  Machine fingerprint: 3f9c2a7d1e4b

Health
  Connection service: Registered, reachable
  Display driver: Started
  Audio driver: Started
  Camera: Registered
  Stream server: Waiting for a session

Services
  Remotle service: Running
  Session server: Running
  Broker: Running
  Capture worker: Running
  Updater: Running
  Clock sync: Running
  USB redirection: Running

Where the information comes from

The Remotle service writes C:\ProgramData\Computle\Remotle\Status\host.json every 5 seconds with the licence result, the registration state, the driver checks and the stream server state. The window reads that file and the Windows service manager. A file older than 30 seconds is treated as not reporting, and the banner reads “Waiting for the Remotle service to report”.

The Host Status Window with an amber banner, Waiting for the Remotle service to report. The Licence and Health sections each show one line, Remotle service has not reported a status, and two services read Starting.

The folder is readable by every user and writable by SYSTEM and administrators only, so a signed-in user can see the state of the host without seeing anything else under C:\ProgramData\Computle\Remotle.

Check a workstation remotely

The window is for someone at the workstation or in a remote session on it. For a remote check, read the status files over an administrative share, or query the services with PowerShell.

Get-Content C:\ProgramData\Computle\Remotle\broker.status, C:\ProgramData\Computle\Remotle\license.status
Get-Content "C:\Program Files\Computle\Remotle\bin\VERSION.txt"
Get-Service Computle*

A PowerShell window: broker.status and license.status each printing 1, VERSION.txt printing the version and build time, and Get-Service listing eight Computle services, all Running.

Questions

Does the window need administrator rights?

No. It reads a status file that every user may read, and queries services the way the Services console does. One line, “Status not available to this account”, appears if the signed-in account may not query a service.

Why does the version in the window differ from the one in the Remotle app?

The window shows the host’s version. The app on the user’s device shows its own. Host and client share one version number, so they match only when both were updated to the same release.