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Download and Install

Install on a Mac

This page is for end users installing Remotle on their own Mac. To deploy Remotle to many Macs, see Deploying the Client.

Mac installers are notarised by Apple. Remotle runs on a Mac with Apple silicon and macOS 13 or later.

Install

Section titled “Install”

Download ComputleRemotle.pkg.

  1. Open the downloaded file and click Allow.

    The installer first checks that this Mac has Apple silicon and macOS 13 or later. macOS asks before the check runs.

    This package will run a program to determine if the software can be installed. Cancel or Allow.

    On an Intel Mac or an older macOS the installer stops here and names the version it found.

    Incompatible macOS version: Computle (Remotle) requires macOS 13 or later. This Mac is running macOS 12.7.6.

  2. Read the Introduction and click Continue.

    Install Computle (Remotle), Introduction: Remotle connects this Mac to your Computle workstation. It installs to your Applications folder. Requirements: macOS 13 or later, a Mac with Apple silicon, an administrator password.

  3. On Installation Type, click Install.

    The standard install puts Computle (Remotle) in Applications with kiosk terminal support included.

    Standard Install on Macintosh HD: Click Install to perform a standard installation. Customise, Go Back, Install.

    To leave out kiosk terminal support, click Customise and untick Kiosk terminal support. It lets your IT team enrol this Mac from the Computle portal as a terminal that starts straight into Remotle. Nothing changes until it is enrolled. Untick it if this Mac will only ever be your own.

    Custom Install: Computle (Remotle) and Kiosk terminal support, both ticked, with the description Lets IT enrol this Mac from the Computle portal as a terminal that starts straight into Remotle. Nothing changes until it is enrolled.

  4. Enter your password and click Install Software.

    The installer needs an administrator password to install into Applications.

    Installer is trying to install new software. Enter your password to allow this. Install Software.

  5. Wait while the installer writes the files.

    Installing Computle (Remotle): Writing files, with a progress bar

  6. Read the Summary and click Close.

    The installation was completed successfully. Computle (Remotle) is installed. You will find it in your Applications folder. Sign in with your Computle account to see the workstations assigned to you.

  7. Open Computle (Remotle) from Applications and sign in.

    The first screen is the sign-in screen. Sign in with your Computle account to see the workstations assigned to you. See Sign In.

    The sign-in screen after first launch: Sign in to Computle, Continue with your Microsoft work account, Login with Microsoft

What the Mac installer puts on your Mac

Section titled “What the Mac installer puts on your Mac”
ItemDetail
App/Applications/Computle (Remotle).app
Logs~/Library/Logs/Computle/, one file per launch
Kiosk terminal supportA helper that does nothing until your administrator enrols the Mac

The first time you use your camera, microphone or a system shortcut such as Command+Tab, macOS asks for permission. See Mac Permissions.

To remove Remotle, see Uninstall.

Questions

Section titled “Questions”

Why does the installer ask to run a program before it starts?

Section titled “Why does the installer ask to run a program before it starts?”

The package checks that this Mac has Apple silicon and macOS 13 or later before anything is installed. Click Allow to run the check.

Can I install without kiosk terminal support?

Section titled “Can I install without kiosk terminal support?”

Yes. On Installation Type, click Customise and untick Kiosk terminal support before you click Install.

Section titled “Related”