Skip to content
remotledocsComputle Docs

Kiosk Terminals

Managing Kiosk Terminals

Once a terminal is enrolled, you look after it from the terminal itself for maintenance and from the terminals table to remove it.

Maintenance

Section titled “Maintenance”

  1. Copy the terminal’s maintenance password from the terminals table.

    In the portal, open Client settings, Kiosk. Each terminal has its own password in the Maintenance password column. The copy icon copies it.

    The terminals table with the Maintenance password column and a copy icon beside each password

  2. On the terminal, press Ctrl+Shift+K (Command+Shift+K on a Mac), or click the spanner in the top corner.

    The Maintenance dialog asks for the password.

    The Maintenance dialog: Enter this terminal's maintenance password from the Computle portal, a Maintenance password field, Cancel and Continue

  3. Enter the password and click Continue.

    The dialog offers Terminal settings and Sign out for maintenance.

    The Maintenance dialog after the password: Terminal settings, Sign out for maintenance, and the note that signing out returns to kiosk mode at the next restart

  4. Click Terminal settings to change the terminal.

    Display, network, sound, date and time, power, keyboard, proxy, Bluetooth, updates and diagnostics. The settings lock again after 10 minutes; the time left is shown beside the title. Click Done when you finish.

    Terminal settings on the Display section, with two displays, Scale, Display resolution, Display orientation and Refresh rate, and Locks in 10 minutes beside the title

    The Power section shows the organisation policy and lets you change it on this terminal. A terminal changed here shows “Changed on terminal” in the portal.

    Terminal settings on the Power section: Organisation policy, then Turn off the screen, Put the computer to sleep and Nightly schedule

    The Updates section shows the update window and the updates waiting, and lets you install them now.

    Terminal settings on the Updates section

  5. Or click Sign out for maintenance to use the computer as an administrator.

    The kiosk signs out to the normal Windows sign-in screen or Mac login window. The terminal returns to kiosk mode when the administrator signs out, or at the next restart.

If the terminal shows “Too many incorrect passwords”, wait five minutes and try again.

The terminal’s own details

Section titled “The terminal’s own details”

Click the info button in the top corner of the terminal to see its name, computer name, operating system, Remotle version, support code and network adapters, with the IP address, gateway, DNS servers and MAC address of each. Copy details copies them as text.

The This terminal dialog with the terminal name, computer name, operating system, Remotle version, support code, and the Ethernet and Wi-Fi adapters with their addresses

The shut down and restart buttons beside it ask for confirmation first.

Shut down this computer? Remotle will close and this computer will shut down, with Cancel and Shut down

Remove a terminal

Section titled “Remove a terminal”

  1. In the terminals table, click Remove on the terminal.

  2. Read the confirmation and click Remove.

    Remove kiosk terminal: Hot desk 4 will be unenrolled. On its next check-in it deletes its kiosk account and turns off automatic sign-in, and a new pairing code is needed to put it back into kiosk mode. Cancel and Remove buttons.

    The portal shows “Terminal removed”.

This takes the terminal out of kiosk mode for good. At its next check-in the computer deletes the ComputleKiosk account and turns off automatic sign-in. To put it back into kiosk mode, enrol it again with a new pairing code.

Section titled “Related”