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Host Status Window

Host Status Window

Every Windows workstation with the Remotle host has a status window. It shows the installed version, the licence, whether the host is registered and ready for connections, and the state of each host service. Any signed-in user can open it. No administrator rights are needed.

Use it first when a workstation cannot be connected to, before collecting logs.

Read it in one pass

Section titled “Read it in one pass”

  1. Open Start, Computle, Computle (Remotle) Host.

    The window is titled “About Computle (Remotle) Host”. The header shows the version and the computer name.

    The Host Status Window: header Computle (Remotle) Host, Version 2026-10-11-2304, ARCH-WS-01; a green banner Ready for connections; Licence, Health and Services sections, every line green; Copy details, Open logs and Close buttons.

  2. Read the banner.

    One line sums up the host. Green “Ready for connections” means the workstation is fine. Any other line names the fault, and the section below it says why. All eight lines are on Banner states.

    The Host Status Window with a red banner, Not registered with the connection service, and the Connection service line in the Health section reading Not registered in red.

  3. Read the Licence section.

    Status, Expires, Last validated and Machine fingerprint. Red means connections are refused; see Licence.

  4. Read the Health section.

    Connection service, Display driver, Audio driver, Camera and Stream server. A red line names the component that did not start; see Health.

  5. Read the Services section.

    The seven host services in two columns. Stopped on a required service is red; see Services.

    The Host Status Window with a red banner, A Remotle service is not running, and the Broker service reading Stopped in red.

  6. Click Copy details and paste the text into your support ticket.

    Everything the window shows goes to the clipboard as text. Open logs opens the log folder; see Host Logs.

The window refreshes every 2 seconds while it is open.

The window

Section titled “The window”
AreaContents
Header“Computle (Remotle) Host”, the version and the computer name
BannerOne line summing up the host’s state, with a coloured dot: green for ready, amber for a warning, red for a fault
LicenceStatus, Expires, Last validated, Machine fingerprint
HealthConnection service, Display driver, Audio driver, Camera, Stream server
ServicesThe seven host services and the state of each, in two columns
ButtonsCopy details, Open logs, Close

Every value is drawn with a coloured dot: green means good, amber means a warning, red means a fault, grey means information or not applicable. A red value is also written in red.

In this section

Section titled “In this section”
Opening itOpen the window on Windows, the status files on Linux, the buttons and where the information comes from.
Banner statesEvery banner line, what it means and what to do.
LicenceStatus, Expires, Last validated and Machine fingerprint.
HealthConnection service, display, audio, camera and stream server lines.
ServicesThe seven host services and each state they can show.
Section titled “Related pages”
Host LogsWhen the window is not enough: log files, crash dumps and how to send them.
Network RequirementsWhat 'Not registered' usually means on a locked-down network.
Installing the HostRepair puts back a missing driver or service.
Host UpdatesThe version in the header is the installed release.